Optimization of our service quality

To be able to support you even better in case of malfunctions, we have adapted our service!

You can reach our service staff under the following phone numbers:

+49 8020 33997 99 (International Support via Call)

In case of defective devices, please send an email with serial number and error description to the following address: service@stercom.de

Availability of our service staff:

Mo 8:00 – 16:30

Tue 8:00 – 16:30

Wed 8:00 – 16:30

Thu 8:00 – 16:30

Fr 8:00 – 13:00